Enterprise Operations Manager (NMMES)

Location: Norfolk, Virginia
Date Posted: 10-06-2017
Job Title:            Enterprise Operations Manager​
Job Code:          

Job Location:    Norfolk, Virginia


Position Description: Imagine One is currently seeking an Enterprise Operations Manager​ to manage day to day operations involving current operations, command center, support desk, and cyber security compliance  in a technically diverse suite of IT systems in support of the US Navy.  The Operations Manager’s staff supports both the development and the production hosting of these complex large industrial custom software systems. 

Experience Requirements:
  • Must have experience managing IT operations 
  • Worked in a ITIL frame work organization   
  • Applicants must have ten or more years of experience in work involving data center management, Cyber Security compliance and hardware/software installations.
  • Manages computer operations involving database administrators, system administrators, network engineers, Cyber Security Engineers, Help Desk and various other data center personnel.
  • Must have technical familiarity with a majority of the following:  Windows, UNIX, Solaris, CITRIX, Active Directory, APPWorx, DoD Information Assurance Security Technical Information Guides (STIGs)
  • Ensures computer system resources are used effectively.
  • Coordinates the resolution of production-related problems.
  • Experience managing a 24/7/365 schedule is a plus. 

Educational Requirements:  
  • Master’s or Bachelor’s Degree desired or related work experience
Security Requirements: 
  • U.S. Citizenship and an active Secret clearance is required. 
  • Candidate's without clearance, must be eligible to obtain Interim Secret clearance

Additional Requirements:

Please note if you have experience with any of the following:
  • DoD/DoN acquisition, budgeting, and investment management policies, guides, and regulations.
  • Department of Defense Enterprise Architecture Framework (DODAF).
  • Software languages, applications, operating systems, frameworks, integrated data environments and other expertise.
  • Software/Systems Engineering using Agile methodologies, with the ability to tailor to a specific systems engineering process and software development tools
  • ITIL
  • Use of PMO-IT SDLC tools. (Serena Business Manager, Serena Dimensions, IBM Rhapsody, IBM DOORS, and HP Application Lifecycle Management (ALM) and Unified Functional Testing (UFT)) Database Programming – schema design, architecture, performance tuning, sql scripting, database consolidation, database migration, system backups and database admin.
  • Application Test and Evaluation, particularly unit testing and integration testing.
  • Asset Management: government documents, hardware, software (to include license agreements)
  • Modification/maintenance/installation/integration of an interfaced enterprise solution of GOTS software products
  • Information Assurance – DoD/DoN IA requirements and industry best practices.
  • IT Infrastructure Support – hosted environment operations.
  • System Administration – sys admin, help desk support, trouble ticket resolution.
Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing Master’s degree); employee training, development and education programs; profit sharing; advancement opportunities; and much more! Imagine One is an Employee Owned Company!
EEO/AA Employer.  Protected veterans and individuals with disabilities encouraged to apply.
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