Computer Tool Operator (NMMES)

Location: Norfolk, Virginia
Date Posted: 03-06-2018
Job Title:           Computer Tool Operator (NMMES)
Job Code:          

Job Location:    Norfolk, Virginia

Imagine One is seeking candidates to support a recent contract award to provide support to the US Navy. We are looking for Computer Tool Operator to support Batch runs in the Norfolk area for a large family of shore based maintenance applications. 
Work hours for this job are in support of shift work candidate must be flexible
The positions are located in Norfolk, VA. 
Responsibilities include but are not limited to:
  • Organizational skills that will aid in the scheduling and executing of multiple batch processes for the UNIX environments in support of Hosted applications.
  • Create and maintain detailed documentation on Shell Scrips and batch processes
  • Work with Virtual desktop environments
  • Manually import and export data
  • Established procedures of communication and verification for internal staff and hosted applications.
  • Create and maintain documentation on Shipyard applications and impacts
  • Training of new team members.
  • Work with SPAWAR IT technicians and project technicians as it relates to monitoring, latency checks for project servers and troubleshooting resolution fixes.
  • Effectively communicate and escalate any events and incidents.
  • Create 311/SPAWAR HelpDesk tickets to document incidents and track progress and resolution.
  • Assist with lifecycle oversight of Change, Problem and Incident management actions to ensure implementations are completed in accordance with established timeframes.
  • Utilize internal systems to report incidents to leadership.
  • Responsible for generating well-documented Status Reports for leadership.
Experience Requirements:  
  • Help Desk and NOC operating processes
  •  IT infrastructure
  • Developing and writing ITIL processes
  • Virtual Desk Desktop experience
  • Database Experience
  • Security + CE Certification
  • Navy shore-based maintenance business processes, customers and applications, is desirable but not required.
Educational Requirements: 
  • HS diploma
  • An Associate or Bachelor Degree in a related field is highly desired

Security Requirements: U.S. Citizenship required. Candidate must have an ACTIVE SECRET clearance
Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing Master’s degree); employee training, development and education programs; profit sharing; advancement opportunities; and much more! Imagine One is an Employee Owned Company!

EEO/AA Employer. Protected Veterans and individuals with disabilities encouraged to apply.


this job portal is powered by CATS